6th Dec I called Anne to make arrangements on my acc as I had a slight mishap with the 3G card which did not cut off at its limit like it was supposed to whilst I was downloading which left me with rather a large acct. I only pay my acc via EFT & made 1st pmt as scheduled. During Jan I have rec ...
Good day all. This is second time that I am disappointed with MTN. First time I signed a contract with them to get uncaped internet bundle modem. It was NOT uncapped. After 3 days it gets of and we could not even check emails. I asked them and the said. it is uncapped but you speed will decrease ...
After purchasing 100 mb worth of data on a number of occasions, i have come to notice that the expiry date given on the sms recieved after the purchase is incorrect. The supposed expiry date for the extra 50mb on a 100mb purchase is 3 days, and the expiry date on the 10mb promo is 1 day. My problem ...
Can someone at head office PLEASE explain to me how 1) i paid R2000 toward a 4384.98 bill i was given it does not reflect at all? 2) my phone was cut off and my contract is R400 yet i have a bill 0f 1364, 912.99 and again 1825.98 and 600 there after it was cut off? i have queried the 4384.98 and to ...
I have applied for 2 contracts telephonically beginning of Nov. And both contracts was approved immediately.i haven't received any feedback from Vodacom after that, only to my surprise my account got debited end of Dec. Called the centre on the 03/01/2014 spoke to an agent (Martin) who advised me ...
Vodacom is refusing my number to port to another network and the cant provide a valid reason I have been in contact with Vodacom since 22 December 2013 still no response they keep on saying they will come back to me and todate they still telling me the quiry is pending until the 25 January and the ...