Subject: CELL NO 0814675033 ; CASE NO 5284408 Dear colleague, I got into a contract in May 2011 with 8.ta that was to expire in May 2013. A month before expiry of the contract I was made to sign a cancellations form and faxed from a Clearwater 8ta shop to the relevant department. Some weeks later, ...
Good day, I cancelled my MTN contract for the 11th November 2013. This morning when I opened my emails I received my third invoice since closing my account. I have emailed Nonzuzo on numerous occassions requesting her to investigate the matter for me, alas no response was received. Her and I have ...
Renewed my contract on 30/11/2013, took the phone back on the 11/01/2014 (Saturday) for repairs as the camera button stopped working, but was told MTN can't keep customer's phones over the weekend, was however told that the phone would be replaced (Lee Roy). Went back on 13/01/2014 (Monday), waited ...
I took a contract with Cell on 12th Dec with the premium of R399.00 and i was only going to get billed on 31 Jan and its going to be pro rate. I checked my statement and i was shocked to see the amount of R746.79 is to be billed. My usage for December was around R150.00 bucks R399.00 for January. ...
For the last 4 months I had "content charges" added to my account. Upon quering it with the local MTN office I was told to contact MTN business interaction on0831238900. They told me that I am subscribed to some service (which I am not, I never gave permission and I do not receive ...
I am only in my second month using your adsl service and already i have reported faults more than 5 times. You say your faults take 48 hours to be resolved but some of us cannot afford to be OFFLINE for even an hour. I cannot wait 48 hours to have a fault fixed. First i requested to be upgraded but ...