Last year in about October, on a random evening, I received 2 SMS's from Vodacom saying that my "2 new Contracts have been activated." I was suprised, because I had not requested new contracts with Vodacom. I called Vodacom several times to report this and cancel the contracts, they made ...
I have a contract with Virgin Mobile, and have a debit order in place with them. The first month i understand that you pay that bit extra because it is a new contract, however i was debited the full amount of the first month, three times. When i queried this it took months for a correspondent to ...
According to my vodacom invoice I subscribed to R7 per day 18 content from mira networks. I have only noticed now, and upon further investigation I have been billed since October 2013. i have since asked to be unsubscribed but would like to be refunded. Why and how must I pay for something I did ...
One of of my Vodacom contract numbers is a number that used to belong to Nashua Mobile (NM) under someone else's name is receiving weekly sms's about an account in arrears. This, despite the fact that the number was successfully PORTED to Vodacom more than 3 years ago. I've called NM multiple times ...
I want to Thank Alic for his prompt and great service in moving my ADSL Telkom line. We moved our line from Greenpoint to Woodstock, and although the Telkom call centre is still an area that needs a lot of attention, Telkom sent me an sms to confirm the installation date and Alic promptly phoned me ...
On 21/01/2014 - our telkom line went dead. I reported the problem to Telkom. It is now the 24/01/2014 and we still don't have a telephone line as well as no internet. Is telkom going to refund all those days that we don't have service? Telkom is not cheap - they raised their rates so that they can ...