I handed in my Iphone 4S for repairs at Autopage Sandton City on 20 December 2013. I phoned the call centre 4 times to find out if my phone is going to be repaired or if I need to put in an insurance claim. Every time I phone, I get the same response "We will find out from the repair centre - ...
I called the call centre to query my bill charge for the invoice of 03/11/2013. Two months later still no feedback. The bill was way over my usage so i called to request an investigation. I await the outcome of the investigation. Quiet frankly i just want to cancel this contract because clearly I ...
On January 3rd, I applied for a new line at the Claremont- Cape Town branch of TELKOM. I was told by the agent there that my line will be installed in no later than 2 - 3 weeks time. - A week ago I went to the Canal Walk - Cape Town branch just to follow up on my application. I was stunned when the ...
Got ADSL line and have not been working since December, paying my monthly subscription and keep on phoning for follow up's and no one is getting back to me. To top it all, the line is dead. Is it fair to be paying something and not services. Can someone urgently attend to this matter. ...
Dear Sir/Madam, My MTNSP invoice dated 10/12/2013 contains incorrect charges. I upgraded my contract to the MTN Anytime 350 via MTN direct and received the Samsung Galaxy S4 (I previously had a blackberry) (according to the MTN direct website this deal included an additional 150mb of data, bring ...
Hello Peter I would like to respond to MTN's response regarding my complaint. I wish I can be able to attach the invoices of the three months billing so that what I'm talking about can be seen. I have 3 invoices, one for October month where I was billed R 321.70, the second invoice is for November ...