I applied for a fixed line, Adsl, upcapped service from Telkom in Jul13. Telkom suggested a WCDMA/3G wireless router. The router was R1000 & the contract was 10GB for R199pm Then the RIPOFF STARTED In Aug13 the bill was /- R5500, then the Sept13 bill was /- R4500. I queried the bill in Sep13, I ...
Reported Fault on 16 January and was told it should be resolved within 3 days. Its now 9 days since the report and 3 phone calls later and no-one can confirm when an engineer will be sent out to look at the problem. Called 24 Jan again and asked to speak to a manager. Been on hold for over 15 min. ...
I bought 2 samsung s4's the day it was launched at Vodaworld, 27/04/2013. One of the chargers never worked so i took it back towards the end of 2013. I asked for a reference number and was informed it was not necessary and that they would contact me back. more than 3 months later, i have not ...
My husband and I went to MTN oakfields and enquired about data packages for router wifi. We were given the yellow trader and the deals were explained to us. The 18gig day/18gig night package was what we decided on, but with the router it was R899 per month. We went for the package for R449 own ...
Two years ago I received a 'free phone' from vodacom. I had to pay a monthly contract fee. A bill for a tablet (which I did not own) was also getting billed to me. To cut a long story short someone had used my id, it was my id number but not my photo. That has subsequently been resolved. However ...
I emailed MTN on Monday to cancel my current contract. I sent a follow up email on Tuesday. I have not received any type of confirmation from MTN with regards to my cancellation. Its is now 4 days later. I have followed the correct procedure to cancel my contract and if it is not done then I will ...