I am being billed for things on my upgrade that I was not informed of. I have tried resolving the matter with Vodacom Cresta and your customer service helpline, but with no success. My enquiry has been unresolved now for nearly 2 months. I find this unexceptable. I also find it unacceptable that I ...
Its been a week since i put my complaint on Hello peter, and it was responded to by a Kerry person, I'm still waiting for somebody to contact me, to help fix my phone problem!!! This is completely pathetic :( :(. Will somebody ever get to helping me??? ...
I called the Vodacom call centre after receiving an sms that "voluntary account limit reached- subscribers softlocked". I called the call centre numerous times and was passed on by customer care to accounts twice before the relevant consultant recognised that it was not an account query ...
I logged a call on the 5 of December and have been fighting and begging to get it sorted out but have been ignored all this time. I called a few minutes ago in hope of getting dome kind of help only to find out the call was closed on the 21 of January yet I didn't receive any notification and the ...
CELL NO: 0735024558 ACCOUNT NO: A1191022 I really don't know what's wrong with MTN services. How on earth can I use internet for R1703.41? I am really not happy about your billing, the past 2 months you did the same thing without any reason whatsoever. Please fix this before you load a debit order ...
Does anyone actually work at Telkom? I have tried to speak to a consultant at the Residential Call Centre (10210) for the last four days now with absolutely no success. To add insult to injury, the call simply disconnects after seven minutes. All I want to do is add a Call Forwarding service to my ...