I had to take in my phone for repairs which was only 3 months old I got it back within a week, I thought that was really good just to find out that the new device they gave me was in actual fact not new. I had to take in the "new" phone after 6 days with the same problem as the first one. ...
Failure to downgrade our line from 4 Mbps line to 2 Mbps standard package. We sent a request on 21 December 2014, but MWeb's sales department failed to process the request. ...
Dear Sir/Madam Seems that I have ongoing service problems with your company. Since the 21 Jan I do not get access to my data. On 22 Jan I went to your store in Clearwater to get assistance with problem. They did a sim swop that I had to pay for. On 23 Jan the service was not restored so I phone ...
2 WEEKS OUT OF 2 YEAR SERVICE WITH TELKOM ADSL. THAT IS THE ONLY AMOUNT OF TIME WE HAVE RECEIVED WHAT WE PAY FOR! WE HAVE A 4MB UNCAPPED TELKOM ADSL LINE! EVERYTIME WE DO A SPEED TEST, WE RECEIVE NO MORE THAN A 2MB RESULT. OUR LINE IS TERRIBLY SLOW! WHEN WE REPORT IT, IT GETS FIXED FOR A COUPLE ...
Purchased a NEW SAMSUNG S4 through TELKOM Mobile and three weeks later the Travel adapter (battery charger) failed. Telkom now require me to book the cellphone in together with the adapter to fulfill the warranty claim - absolutely absurd - they could see ONLY the adapter (battery charger) was ...
Reported my landline out of order on the 20th December 2013. Followed up about 5 times. Lots of apologies and empty promises and landline is STILL out of order as at today!!! Follow up through call centre this morning via my cellphone twice and after holding for over 10 minutes both times, was ...