Reported a noisy telephone line to Telkom at the beginning of the month and am now sitting with a completely dead telephone line after what is now heading into the 4th week of no service from Telkom. Along with the telephone line being dead is an unbearably slow internet connection that cuts out ...
I took out insurance through Autopage the day I signed a new contract. The phone was a month ago and I reported it immediately. I was informed that there was no insurance on the system but if I can send through the docs that I signed there shouldn't be a problem. I've since emailed the original ...
I moved my internet across back to Telkom WEEKS ago. The call centre falls to pieces when you tell them you can't open Internet Explorer as I work on a Mac. No one has a clue how to set anything up. Eventually pay a technician from the Hillcrest branch to come and help, which works for 2 hours then ...
Have a 10gig Contract WiFI. Airtime finished and phoned to have extra airtime added. Spoke to Mogedi who said no problem and would load a 2 1 for R 149.00. This was on the 21 Jan 2014. On the 22 Jan 2014 at 12h50 I phoned Callcenter and Mogedi answered and I told her I have not received my airtime. ...
I lodged a complInt about virgin mobile a few moths back about my account. I have since upgraded against my better judgement with this company to a contract that offers R200 airtime, with a limit of R1000talk time, 25 smses and 200 mb data. This contract was to commence on 1st Jan. I had a balance ...
I've been calling Vodacom customer care for about twice every week since the beginning of January. Before then I 've been to a Vodacom for you store who sent me to the vodacare shop, all of which were unable to resolve my technical query. The query is that I am unable to access certain internet ...