It's shocking! It's been 2 months now since I logged a complaint about Vodacom asking them to cancel my contract but it's taking forever to do so. On the 12th of Jan 2014 they decide to take in the phone for OBF after I spoke to them on the 7th of December 2013. I'm very dissapointed in Vodacom, ...
On numerous occasions after down loading data bundles from the VODACOM website, my bill has been charged but data never down loaded. On contacting customer care which can take a couple of hours if you are lucky, you get to speak to a blank person on the other side that has no idea what you are ...
Hi Ms T Hadebe Apologies but I could not recall your first name. We would just like to thank you for your efforts in resolving the BBM problem on the above Cellular Number as we have been trying to resolve many issues since MTN cancelled the sim card just over a week ago. What took almost two weeks ...
On 30 Dec 13, I took my mom's phone to MTN head office for repair - I was redirected from one building to another. Eventually the phone were booked in for repair. I was informed that they will contact me in 2 days time with a quote on how much the repair will be. Last week I phoned to be informed ...
On Wednesday evening I walked into the Cell C store at Canal Walk with my Iphone 5 that Cell C has replaced 4 times already. The job that I have involves me using my cellphone everyday, and without my cellphone I basically cannot do my job. I can't afford to be without my phone. Im really ...
On my package I set a call limit (at R50.)Along with this service -they sms you when you reach 50%, 70%, 90% I arrived at 11.05am. At 13.15pm I got my 1st sms saying I'd reached 50% of my voluntary call limit, a few mins later a 2nd sms - 90%.I packed up, went to the loo still softblocked. I called ...