I have a Giga 20 contract at R189 a month. According to the terms of the terms and conditions on Cell C's own website the out of bundle rates for both peak and off-peak periods is R0.15 (15 cents). I exceeded my bundle by 2710mb. At 15c/mb that is R406.50, my invoice indicates R907 which equates to ...
I went to the Vodashop in Tygervallen to purchase a cover for my husbands Blackberry mobile phone. After the purchase I left the mall and when I reached my car I realised that my husband had already bought a cover for his phone. I promptly returned to the Vodashop Store and they blatantly refused ...
Last week I was shocked to find out that a telephone line (s) not belonging to me had been associated with my ID number and personal details. for almost 10 years The account is in the name of JEAN AUDIBERT CHARTERED ACCOUNTANTS. They are in Pinetown, I live in Pretoria. I am not an accountant, have ...
I opened two contracts for their advertized s4 mini contract. I was promised delivery within three days from said date. I received my phones after two weeks of exasperating frustration. I was stuck without data, airtime and an appropriate handset because I had to cancel my contract with my previous ...
Against my better judgement due to previous bad dealings with Telkom I was lured by the attractive special deal they had on Samsung note 3. I signed up for 5g and since I got the phone have never had more than 20% signal. what's the point of having so much data if it can never connect? I visited ...
It has taken me over a week to block a sim card, perform a sim swap and reactivate the account. Despite two calls to customer services and two trips to a Vodacom store the issue remained unresolved, and when I eventually escalated my frustration to a manager via the call centre, he said he was ...