I contacted CELL-C call centre after debit order was not deducted from my account. I was given a reference # and promised that my debit order will be deducted the following day as a resubmission was put forward for my account. The following day nothing happened and I contacted them again quoting my ...
I opened a line fault on Thursday 23 January 2014 as my telephone and ADSL suddenly died. Fault number 640CWK230114. This was the second time this problem occurred in less than a week and I phoned the call center daily to escalate the call as I wasn't prepared to wait another 4 days for it to be ...
I went into Virgin Mobile in September to make sure that my mobile contract, which ended in October, was not carried over and was in fact moved to a pre-paid status, as I was leaving the country. We also moved the debit order bank details over to my wifes bank account who would be staying in the ...
Prompted to ported to Cell C by marketing campaign claiming cheaper data and superior service. I received OBF phone, returned it within 7days, I was assured resolution by in-store consultant within 7days, which never happened, no phone call to communicate delay. Returned to shop and was told it ...
Once again, after upgrading another contract from Galaxy2 to Note 3 and required to do sim swap to micro sim, within an hour my current sim was de-activated and now 24 hours later my micro sim is not activated i get the same standard response. Will log a call and can take up to 24 hours to resolve. ...
Following on from my last report (to which I received no reply) we were forced to cancel our service with Afrihost after entering our 3rd week without internet. The disruption to our service occurred immediately after upgrading to a 4 mbps line. I paid Afrihost R 497 -00 at the beginning of January ...