We recently upgraded our contract and they migrated our contracts from a control chat to a straigh up contract. Me and my husbands nr's still had money from our control chat packages on our nr's when they migrated our nr's. After they migrate the contracts they took that money we had (about R400) ...
I called the call centre to serve my 30 day notice period for cancellation of my contract. The agent advised me to email retentions which I did on the 16th of January. I enquired about the effective date of cancellation and final invoice date with no feedback only an automated email stating " ...
In December of last year I upgraded to an Anytime 500 contract. As part of that contract I receive 500MB data as well as 150MB free. My contract resets on the 21st of every month and this month I only received the 150MB, not the 500MB. On Friday the 24th of February 2014 at about 12:00 I phoned 808 ...
I upgraded my contact on the 9th January and received a new handset, 2 days in it started switching itself off and on again. On the 15th January I had enough and took it back to the branch where I got it from. They told me the OBF procedures. 6 days later I phoned but nobody came back to me. On the ...
I have so many complaints. I have made over -100 calls to the service Centre and even the head office as well over the last 6 months to vodacom. And of my 4 problems I have now a bill of R55, 000 and still paying an additional R249 every month for 7 months. I have a list of people whom I spoke to ...
Hi. I got an ipad on an MTN contract from the istore on Sandton Drive on Tuesday21 Jan. it is now 5 days later and the simcard is still not activated. It is suppose to take 2 hours. ...