AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Shoddy and reliable service | #317015

Cell C
Shoddy and reliable service

Prompted to ported to Cell C by marketing campaign claiming cheaper data and superior service. I received OBF phone, returned it within 7days, I was assured resolution by in-store consultant within 7days, which never happened, no phone call to communicate delay. Returned to shop and was told it would take at-least another 7 working days, and received assurances that I would be kept in touch with progress of repair- no contact whatsoever from in-store assistant. Only good thing I have received is courtesy phone, and shoddy service. As a result, once phone is fixed I intend to port pack to MTN, rather " the devil you know"

Date:

Company: Cell C

Country: South Africa   City: Cavendish

Category: Telecommunications

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