Dear Sir/Madam Plz note I'm so irritable by being taken frm pillar 2post - just 2get my contract/account 2b cleared &canceled. On Tuesday night I paid my outstanding balance so I can get my account cleared frm Legal status, when I called in 2check &proceed with my cancellation -the amount ...
I requested assistance from the Branch Manager in Cape Town to ensure I cancel my contract as it had expired in September 2013. Having left Virgin for the same poor service I wanted to avoid a case where I am invoiced for a contract that I had taken steps to cancel. I was advised to complete a ...
On 16 January I requested my existing line to be converted to an adsl line. After more than a dozen calls and unkept promises from Telkom I still do not have adsl, in fact I have no line at all. No technician seems to be available in my area. I do not know who to contact anymore. I am thinking of ...
I had an Nashua Mobile account which I have settled and closed by September 2013 and moved to a prepaid account and this was all confirmed by the agent from Somerset Mall branch. After that I still got invoiced and I dealt with Birton Berries from customer care whom confirmed that it was a mistake ...
I have a contract with MTN, i bought my phone last year August, then October the battery started to get swollen and it pushed the screen out. i phoned MTN insurance for 6 times without getting through, all you will here is music for 1 hour, until you give up. I had to call other department and they ...
After numerous calls to Telkom's useless, dead-end 10210 line, a very polite lady named Ronel Terblanche answered. She immediately solved my service cancellation problem, due to her ability to do lateral thinking. Previous Telkom staff were unable to help. They either did not answer, were unable to ...