I applied for a contract, consultant called me and then app had declined. Got another call approx 10 mins later and said she was gonna do an upgrade. Processed everything and advised that delivery will be in 5 days confirmed delivery address and adv what is needed. Ref no. UV145468. 10 mins later I ...
We are a retirement hotel in Randburg. Elderly residents need to communicate with their families and viceversa. Doctors and suppliers also need to make contact with the Retirement Hotel and their residents. Some time ago Vodacom installed a booster to improve cellphone reception. The booster has ...
I am fuming right now at the disgusting way vodacom handles customer issues internally. I have been on close to an hour call with different call centre agents sending me from pillar to post. All this due to a contract that was supposed to be cancelled last year. This is shocking & is definitely ...
I received my feb 2014 invoice from vodacom via sms and saw it was a rather exorbitant amount from the regular billing, when i checked the detailed invoice online and saw there was a charge for R 188.90 for content services i had no knowledge of i contacted vodacom and queried it. They informed me ...
I settled an account with cell c in October last year... sent through a cancellation letter and proof of payment. Cell c still had the nerve to debit me in November of an amount of R200 I just let it pass despite having paid a settlement amount in October which should include all amounts. January ...
Yesterday I contacted your call centre to have my line reconnected and spoke to Tuto. I e-mailed her the proof of payment but I misspelt her e-mail address resulting in it getting returned. I thought that I would contact the call centre in the morning again. About an hour after my interaction with ...