We lodged a complaint with Telkom regarding our ADSL modem. The reference number for the call was: 1021 CRK 040214. A Telkom person arrived who refused to give us his name and actually did not want to enter the house and work on the problem. After asking him to come in and look at the problem he ...
Hi I would really like to give a big thanks to the Cell C overport branch in Durban, they really went far and beyond to give excelent customer service. A big praise to Monica the manager and to Mohamed and Mark the two consultants that came and personally deliver my new samsung Galaxy Tab. That is ...
I had 2 cellphone contracts. i cancelled one (via e-mail) and upgraded the other. After receiving the upgraded cellphone, we noticed that the wrong number (upgraded one) was disconnected. I first contacted them 28 December 2013. Since then I have been to telkom in Stellenbosch and Somerset Mall, ...
Its been over a week since our house phone has been out of order. Telkom say theres a fault on the line since 30/01/14, but have refused to send anyone to fix the line. My parents are old and alone at home. I have siblings overseas that call regularly and myself am away from home and like to speak ...
I just wish MTN could provide proper training to their agents, not only they cant speak well they are also totally uninformed. Makes me wonder who the service desk manager is and what the is hired for. These agents give different info everytime you call ...
It's been almost a month now and i am still waiting for my phone to be delivered. when i signed the contract i was told that it is just out of stock and deliveries are received twice a week so i will be contacted shortly. I signed the contract because the phone was advertised... why did MTN ...