During Dec/Jan, I was traveling in the USA. After three days, I realised that my data roaming was on. I switched it off and thought no more about it, possibly checking my mail once or twice more during my stay. When I arrived home, I found that Vodacom had already taken over R8000 from my bank ...
Regrettably it appears they only want your money, they do not respond to written instructions, they do not get back to you. They break promises. Their accounting system is backward, they send you an account, you pay via EFT and two days later the debit your account for 3 times the amount. This, ...
3 weeks ago, I placed an order for a battery for a Samsung Galaxy XCover s5690 with the Vodashop in Cresta. I was told that the battery would arrive in 3 days. After a week, there was no correspondence and there was no record of my order. I then placed an order with the repairs centre in Cresta. ...
Good day I did not want to do this but i had no choice i called last week and Thur day to apply for a new contract and they said i must call the Friday to see if my Contract is approved and i did, i called on Friday 31/01/2014 and the lady said that my contract is approved and i will receive my Z10 ...
I applied for internet which was promptly installed within two weeks of application in Dec 2013. However, hardly a week later, there was no service before we had even had chance to use it (we checked on the first weekend we were home) I reported the fault with ref 454CTK02114 on 2/1/2014. on ...
Purchased a MyGig 3 Data Bundle through the MyVodacom APP on Christmas Day for my data dongle. The bundle was immediately billed to my account and 24 hours later, the data was still not awarded to me. I queried this with Cust Care and the agent confirmed that no data had been given to me and a ...