We are moving house and went to a telkom branch to arrange the necessary in order to move the line to the new address. It has been nearly two weeks and they have not responded or contacted us regarding the process. I am currently holding on for the Customer Service for 25 minutes... how is this ...
I booked in my Samsung S4 mini at Vodacom Tyger Valley to be repaired as the LCD screen of the phone cracked due to my own doing. Therefore, I was more than willing to pay the book in fee of R 57.00 and get the phone repaired for the quoted amount of R 1995.00. After not even having the phone back ...
I recently received my monthly statement which is normally R149/m, this last month it was R389/m. I been trying since Thursday at my expense to contact the client services as per the number on the statement 083 1 808. Since Thursday I have waited 3 times for over 10min per call with no response at ...
In october 2013 i called mtn to cancel my contract and was told by an agent that cancellations are done at a certain period and had to call back at that time. I didnt call back as i forgot. To my surprise, about a month later, my contract was cancelled to prepaid without confirmation or ...
I am trying to cancel my Telkom landline... I was on hold waiting to speak to a consultant for 30 minutes only to be disconnected. I didn't even speak to anyone!! I called back and was on hold for a further 15 minutes until I got fed up and hung up. All I want to do is cancel my Telkom account and ...
Called on the 1st of January 2014 as my airtime and data just disappeared. Was told that there appeared to be a problem on my account and will be contacted once the technical people have a look. To date no feedback. Called today - 27th Jan 2014, and the lady keeps repeating what I was trying to ...