Good day, I am writing this report extremely disappointment with the service that my husband and i have received over the weekend. I also have been working with customers for over 10 years I have never experienced such high level of incompetency. Never-mind the agent that we initially dealt with ...
In September 2013 I upgraded my contract number 071 333 9837 from weekend everyday to top up 200 (blackberry to S4mini). This migration of package to package was not processed which left me with a bill of over R1000 which was debited from my account. I went in the store to make Vodacom Canal Walk, ...
Good day my brother bought a new Sony xperia from Mtn In River square three rivers. the lady that helped him told him about the insurance and that you have three months to decide to take it. he walked away there mis leaded that for 3 moths his new phone of more that R10 000.00 was insured for the ...
For the past year I have had a discount on my 75 MB bundle, now, in January 2014, with no notice at all, this discount suddenly vanishes. I phoned the support center 808 number, but after waiting for about 10 minutes for someone to answer, I gave up. It is very frustrating not to be able to speak ...
After a month and a half without a cellphone I am paying for and three attempts to repair the very same problem Vodacom decided to exchange my Samsung Y pro phone with a Samsung chat 333. Now this might seem like good customer service except my previous phone had a touch screen and i could load ...
Please assist with the rectify of my contract term since they pushed my date to 20 December 2013, instead of 23 August 2013, . Note I upgrade on the 17 May 2013 and had issues regarding my billing and wrong contract loaded on my mobile number is 0844824507. Please assist im getting annoyed with the ...