I have been trying to get through to Telkom for weeks. I need to move/cancel my line as I'm moving at the end of the week. Nobody answers the phone at the call centre. I've been on hold for 30 minutes at a time before the call drops. PLEASE CAN SOMEBODY GET BACK TO ME!!!??? THIS IS TOTALLY ...
I reported a fault on my fixed line on 31 December 2013 at Telkom Direct N1City. The operator checked and said that there is a fault on the line. She told me that it will take 15 days to respond to the fault for the area I am living in. I asked her will it take 15 days for all areas because my ...
I keep on getting phone calls on my cell phone and landline from the following number 087 310 7556. They hung up every time I answered and when you phone back it's a dead line. I would like these calls to be stopped or I am going to open up a case at the SAPS. ...
For the last 3 months going back and forth whit telkoms call center no one can answer my query I migrated to a bigger contract and paying the exact same price as some one that will sing up for a new contract but I cant get the same value as the new costumer, I am an existing costumer I am no longer ...
Towards the end of 2013, I went to MTN for an upgrade and a transfer of account, from my father's name (who is the current holder) to my own. After much hassle, I was able to compile all documents needed. I dragged my father down to their branch, we both signed dozens of pages. He also signed an ...
On the 2/01/2014 I logged a fault with Telkom regarding my ADSL line - 4 weeks (and numerous calls and visits to Telkom) later and still no service. I have been patient until now - but this is really pathetic service. Please can someone who is able to assist and advise contact me to sort out this ...