AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Airtime dissapearing | #322436

Mtn
Airtime 'dissapearing'

Called on the 1st of January 2014 as my airtime and data just disappeared. Was told that there appeared to be a problem on my account and will be contacted once the technical people have a look. To date no feedback. Called today - 27th Jan 2014, and the lady keeps repeating what I was trying to explain to her as my data just disappeared again. I asked to speak to someone else and she hangs up on me.

I know how my phone works, I use applications but all auto-downloads have been turned off. Only whatsapp is running as messages needs to come through. I loaded 75MB last night and this morning at 6am no data bundle

Date:

Company: Mtn

Country: South Africa   City: South Africa

Category: Telecommunications

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