I had an iPhone 5 through CELL C for 2 weeks when the camera stopped working. The pmb branch booked in the phone 3 Dec. 2 weeks later the phone was returned allegedly repaired, but HAD A DENT on the back panel that was NOT THERE BEFORE SENDING IT IN.We immediately rebooked the phone and demanded a ...
Trying to get feedback about downed telephone and line fault that logged. I sat on hold for over an hour without answer!! THAT IS NOT ACCEPTABLE UNDER ANY CIRCUMSTANCE. ...
On the 27th of November '13 my husband requested early cancellation of our contract. partially due to the high cost of Vodacom cell rates as well as the terrible service we have received with each call and visit, Many Vodacom employees are not trained on their product, We asked for a top up 135 and ...
A line was opened on my acc.on 31 dec 2013. i comtacted vodacom, they soft locked the line, i was told to send through docs to dept, which i did, I had to follow up a week later, to my suprise i had to resend docs to dept. that was the 15/01/2013. i have still not heard amnything, i have spoken to ...
DEAR MTN PLEASE NOTE THAT YOU HAVE BILLED ME INCORRECTLY!!! The package which I took on 20 December 2013 is the 24MTH MTN Broadband 500 TopUP@49. It is a TOPUP PACKAGE WHICH COSTS R49.00 PER MONTH INCL VAT. On 11/01/2014 I was billed as follows: 20/12/2013 - 11/01/2014 = PRO RATA R 117.66 excl VAT. ...
On the 2nd of january 2014 n had to pay a deposit of R700 because my credit rating is apparantly not good enough to get a adsl uncapped line installed at my home. i was told 21day max.i was not contacted once.when i called telkom then only i got an installation date which was thursday the 23rd. so ...