On the 15th Jan 2014 I cancelled my contract within 7 days after the device was delivered. Ayanda Mtuzela from Telkom mobile assured me that i will get my refund within 7 working days. Today is the 27 Jan and I have not received refund and no communication from 8ta. I called their billing dept and ...
Wow a big company like MTN, doesn't provide you with feedback and still want to debit me??? I will still return your debit as I'm still not happy with your service delivery. I'm paying R0000.00 and WHY??? Please can someone from MTN call me soonest. kind regards ...
On the 3rd of January I bought a R149 date bundle as I have done the previous year and a half for several times. I bought the data by means of an EFT from my Standard bank account where I created Telkom Mobile as my beneficiary. I bought a 2GB 1GB Internet bundle. This amount always appears in the ...
MTN issued a laptop account to another person using my information and now they deduct the money from my bank account. When I enquire about the information of the shop that issued the contract they refused to give me the information. I stay in Mpumalanga province and the person they gave contract ...
Following my report logged on 07/10/13 of an upgrade gone wrong, I now sit with the headache of getting my money that was debited off my account for a line that was cancelled (finally after another painstaking period of time) back from Vodacom. Why is the service quality getting worse, day by day ...
Calling telkom to cancel my line, second day of waiting over 45 mins and no response. Went to a store, and got told it cannot be done there, it has to be done via the call center, but they have free phones I could use instore (seats did not look very comfortable) ...