I upgraded my Vodacom contract from a BB service to S Smart and to a Samsung Galaxy S4, to my shock I realised that I am still paying the R59 BIS service. When I called and inquired why I am still billed the agent (she was very helpful) told me that it was my responsibility to cancel the BIS so I ...
My business has for the past 5 days been without on-line connectivity. Having spoken with some 11 people at Telkom now, we still have no resolution & they have not as yet sent a technician. Even though they had given us the undertaking that they would have sent one 3 days ago. All the people at ...
I applied online for a Cell C contract on the 17th January. Siyabonga Ndawo phoned on the 18th and asked a lot of questions, after that he sent through some paperwork to be completed, which I did and haven't heard from him in a week and he's not answering my emails. I have no phone number for him. ...
Sometime in october 2013 I received a call from cell c saying that I was due for an upggrade when I went to cell c store at trade route mall on the 31th october 2013 I was told an upgrade was aleady made on the 29/10/13 which I knew nothing about because I didn't make it. Cell c then asked me to ...
11 Days ago I paid my outstanding amount (very small: not more than R50) but my number was deleted. Had this number in excess of 20yrs. Begged and pleaded, but to no avail, this was the first time an amount was in arrears on my account. Applied for prepaid and asked for number to be migrated. 7days ...
I placed a complaint on HelloPeter last week regarding our Telkom business account hoping this would inspire rapid results. Two days later I received a very stiff and automated response to acknowledge the matter. I expressed gratitude at the response and a hope that I would be kept in the loop. a ...