As per vodacom app and reetha at the call center i owe vodacom 3000 rand on data for the month of january and even data charge on dec when i use only my wifi at home and at work... now installed 4mb uncapped from telkom to save but here i am getting charged out of bundle rates which is impossible ...
I wanted to cancel my line. Here is the situation. I had ADSL on the line so that had to be cancelled 1st. This was done on 31st Dec 2013. However debit order went off on -25th of the Dec and with that I paid for Jan. Fine, as I will cancel after ADSL is off. Once ADSL was cancelled, I went to ...
I made arrangements to pay my account. Paid the amount at an MTN store on Saturday 25 January 2014. Today the phone was disconnected. Went to the MTN store and they advised I should call them to reconnect. I have been holding on for one hour and 45 minutes for someone to answer at the call centre ...
When 8ta promoted the 10Gig data contract I bought into it in July 2010, as all contracts this was a contract for 24months which then lapsed thereafter I was on a month on month contract, as per most mobile data providers. They decided discontinue the product and had no decency to inform me, i then ...
Sunday 26/01/2014 I went to Clearwater Telkom Mobile to top up my 3G. On entering and walking over to the main counter, the lady behind the counter moved further down the counter and ignored me - she just continued doing what she was doing. When I asked if I can be assisted - her answer was - No, ...
1. had to drive back from Florida to west gate because the sim i had was to big (old sim) and they did not ask do you have the sim with you (and i did have the sim with me) 2. get there they cant help me had to walk to all 3 Vodacom store in the mall just to hear they cant help 3. got the new sim ...