I HAVE CONTRACT WITH MTN AND I N OCTOBER MY TABLET WAS DAMAGED THEN I SENT IT AWAY TO THEIR TECHNICAL OFFICE FOR REPAIR WHEN IT CAME BACK MTN STARTED CHARGING ME A LOT OF MONEY WHEN I CALLED MTN THEY TOLD ME MY TABLET IS SUBSCRIBED TO SOME INTERNET PROVIDERS WHEN I ASKED WHAT ARE THEY FOR THOSE ...
I phoned Vodacom to be able to find out about an account. The lady on the other end refused to help me, as they do not have my data that reflects my power of attorney. I proceeded to get more agitated as Vodacom has made me take in this documentation 7 TIMES. yet still not loaded onto their system. ...
I've been trying to get through to Telkom's call centre for 3 weeks now but to no avail. I hold on for 20 to 40 mins at a time and nothing, no one answers. Trying to cancel a line and now I'm going to be billed for a line I'm no longer using for 3 weeks already. Seems to me you no longer have any ...
I had my Iphone 5 for a month before giving problems, then went dead a month later. Following a few visits to the Apple IStore and MTN the warranty claim was approved, now I do not get any feedback on the replacement unit. I have been taking leave to go in to the local MTN shop, since they do not ...
Due to me changing my bank (therefore my debit orders gone wrong) I have had to pay MTN for my contract as a cash customer. My line was suspended and so i could make or recieve calls or get any sms. I tried to pay the account online which i couldnt because my bank was sending an OTP that i cannot ...
I am utterly disgusted with the worst customer service I have received ever in my life. We had issues with Telkom since I can remember. Long story short. We activated a debit order last year and money was debited of our account. Telkom then cut my service and I had to pay for something I was not ...