In December 2012 I was approached telephonically by a gentleman who was calling from Vodacom. This gentleman advised that he had selected me for being a loyal customer and he would like to reward me with a free cellphone and Homemark Voucher (Afrizon). I immediately informed him that I was not ...
I changed from Virgin mobile to Vodacom on 19 Des 2013. I got IPhone S5 32 GB. About 2 weeks later phone started to freeze and camera went black. Took phone in for repairs. Phoned everyday to find out the status of repairs. I was told they could not get in as they did not know my passwords. Gave ...
I went to MTN on monday during my lunch hour and waited in the queue. Eventually got to speak to Lulwando, who informed me that the device I want to upgrade to (Samsung Galaxy Note 10.1" Tablet) is not in stock. He promises to phone me back on the same day with an update as to if they got ...
I have been waiting 2 weeks for Meli to contact me after he missed an appointment with us to go over our business contract. It is impossible to get though to MTN to find the correct person to speak to and to get our issues resolved. Absolutely disgusting service! ...
I upgraded my phone on the 11th of this month. On the 17th I took my phone in to MTN V&A was advised that it needed to go for some upgrade the phone was 6 days old at the time. I am now sitting without a phone for nearly 2 weeks now. I have had no feedback with regards to the phone. I am still ...
I have been struggling the entire morning using my the 3G modem my company provided me with via Vodacom. I cannot get enough coverage to even send an a-mail. 3G coverage appears for 1 minute and then I am stuck with their useless Edge or HSDPA. I decided to use my personal 3G modem with MTN and I ...