I did a sim swap at this store a few weeks ago. The SIM card given to me was a micro sim with a holder to make it a full size sim. I needed a full size SIM but the store told me that I can use it with the holder in my device. Yesterday the microsim dislodged in my device causing it to be stuck. I ...
When I took out my data contract almost 2 years ago, I asked if there was a way to limit my usage so that I wouldn't get a scary bill... Vodacom said that you can add a call limit to the account and it will lock when you reach the call limit. So I set my call limit and carried on... Today I ...
Hi We have an internet line with Telkom and we reported a fault on 12 December 2014. The problem is still not resolved, both my our telephone line and internet line is off. Which means I can't make calls or use the internet. Just to be clear - I am using the internet to serve and download, but ...
Hi there, Last year around March I upgraded my contract and went on a Smart std package and got a Samusng Galexy S3 - when this happened, Vodacom told me they would stop my BIS charges on my upgrade. Every month, my debit order comes off faithfully - I never check my invoices or statements until ...
Hi I upgraded to the LG G2 on the 7th the phone had a crack in the screen by the 16th I was told that this was outside the 7 Day Replacement agreement, and that the phone would have to go in for assessment. I handed the phone in to MTN East Rand Mall on Monday the 20th as I was told they do not ...
I bought 300mb of data on the 10th of October using my loyalty points. I first logged the incident on the 14th of Ocbtober. I've complained on HelloPeter a couple of times, but only get the standard response. No real action has happened and I still don't have the 300mb of data. In one of the ...