I have contacted Vodacom customer care on the 24.01.2014 regarding my service messages that I don't receive on my handset. My query was escalated because they couldnt resolve it and today is the 28.01.2014 and still no feedback. I tried to contact them, on some of my calls I was on hold for 40min ...
Please advise when I can expect feedback on my complaint sent to [Email Removed] on the 22nd of January. I was advised by a call centre agent to send the complaint to that email address. Regards ...
I got a contract with afrihost, and my signal seem to be very bad i phone them and they send me a form, I filled it in and no one has still come back to me im paying everymonth for data bit they don't seem to care about my signal or that my internet is bad! ...
MTN started RIPPING me OFF from AUGUST LAST YEAR I have been a client of MTN since 1994, that is a whopping 20 years... with a bill of between R2000 plus a month, some months averaging at R1600 odd... Then in August last year MTN started ripping me off... with bills of R6500 per month, R4500 per ...
After upgrading to the Xperia Z1 our data would not load. Your customer care told me to theOPEN THE PHONE THAT CAN'T BE OPENED AND TAKE OUT THE BATTERY. When i cracked the back cover in my first tentative attempt i knew something was wrong. Since then I've had nothing but and abuse from customer ...
I requested that my business line be moved over a week ago. i have since not received an sms or phone call to inform me as to when the installation will take place. I have a business to run and need my landline. I called the call centre and spoke to 2 ladies, the first was extremely incompetent and ...