In November 2013, Telkom Mobile cancelled my Z10/Q10 contracts bcoz devices where defective, after 8 months of trying 2 repair&replaced with 2xSamsung S4's on contract. Regional Manager authorized that they would waive cancellation fee, as I have returned the device&were defective. On 1 Dec ...
I have now since 13 December 2013 numerous times reported my faulty line. It has been completely off for more than 3 weeks, after which it has been failing consistently and regularly and giving less than 1MB speeds where I am paying for a 4MB line. The line is now completely off again!! And I ...
Firstly, I got the confirmation sms on the 27th for my line installation. I then spent the whole of the 28th at home, because it is an "all day appointment". The technician finally came to my place and installed the line on the 29th (luckily I was home) and said another technician needs ...
I HAVE LOGGED A BILLING COMPLAINT WITH CELL C GET IT OVER 2 MONTHS AGO AND THE AGENT AGREED THAT I SHOULD HAVE NOT BEEN BILLED AND THAT I WILL GET A REFUND. WELL AFTER MORE THEN 5 CALLS, STILL NOBODY HAS RETURNED MY CALL TO RESOLVE MY ISSUE, I KEEP GETTING TOLD THAT SOMEONE WILL CALL ME BACK... YA ...
I posted a complaint approximately 3 months ago regarding 3 illegal upgrades performed on my name, where my signature was forged on falsified letters. Correspondence was received from Simon Ramapuputla, who was very helpful and provided me with what i required and requested. The problem comes in ...
Sent an email to [Email Removed] on Friday, received an automated response telling me that "Your reference number is: EC-0O8W-3ZFZN1" and "We endeavour to resolve all queries within 24-working hours" and haven't had anything else since then... Originally emailed [Email Removed] ...