AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 2 MONTHS LATER & MORE THEN 5 CALL, NO RESOLUTION | #325693

Cell C
2 MONTHS LATER & MORE THEN 5 CALL, NO RESOLUTION

I HAVE LOGGED A BILLING COMPLAINT WITH CELL C GET IT OVER 2 MONTHS AGO AND THE AGENT AGREED THAT I SHOULD HAVE NOT BEEN BILLED AND THAT I WILL GET A REFUND. WELL AFTER MORE THEN 5 CALLS, STILL NOBODY HAS RETURNED MY CALL TO RESOLVE MY ISSUE, I KEEP GETTING TOLD THAT SOMEONE WILL CALL ME BACK... YA RIGHT.
I AM SO GLADE THAT MY CONTRACT IS EXPIRING THIS YEAR, AFTER MORE THEN 7 YEARS WITH CELL C, I WILL NEVER TAKE OUT ANOTHER CONTRACT WITH CELL C, THEY ARE WORST THEN THE GOVERNMENT. GETTING RICH BY DEBITING CLIENTS ACCOUNT INCORRECTLY AND NOT GIVING A TO CORRECT THE ERROR.

NOT EVEN SURE WHETHER THEY WILL RESPOND TO THIS COMPLAINT AS THEY HAVE NO REGARD FOR THEIR CLIENTS. SOMEONE FROM MTN OR VODACOM CALL ME, AND I WILL TAKE OUT MY NEXT CONTRACT WITH THE FIRST PROVIDER THAT CALLS ME... AFTER MORE THEN 7 LONG AND FRUSTRATING YEARS, GOODBYE CELL C

Date:

Company: Cell C

Country: South Africa   City: Call Centre - Get IT

Category: Telecommunications

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