I received my MTN account today. There is a "Content Charge" of R171 against my account. They were money for quite some time - I did not notice it!! Bad me!! This is for something that I did not subscribe too. I called MTN Call centre who was friendly, but only capable of telling me this ...
For the past 3 weeks I have been having problems with my adsl line performing very slow. I have reported this on various occasions and currently have a ticket open with you. A lady called me on saturday past to say that there is an issue in my area and when I asked her the eta, she said she did not ...
I already upgraded in September, but you still have not corrected my details on your system. I have been paying for an internet bundle for 4 months now, and it still has not been loaded onto my account. The service providers in Mooirivier Mall have loaded the request to fix this repeatedly over the ...
Bought a once data bundle (100mb - R29) on *111#, and the bundle never came through, called 111 and they said i should wait only 1 hour. 2 hours later i phone back and they could not help or even tell me why it has not gone through, my matter was escalated which did not help what so ever. i spent ...
I cancelled all my accounts with Vodacom in August because of lack of service and non delivery. I paid everything at the time, and my last statement reflects this. Now, 5 months later, I was presented with a notification of suspension of my services, and that "Immediate payment is required to ...
I confirmed my account was paid and that I was free to port, I then ported away from Autopage I was in face R3.96 in credit. I got notice of a bill after I ported away, I contacted you via the self-service portal on the M13112619 @ 2013-11-26 07:51:56 AM informing you thatI ported my number away ...