I cannot seem to get hold of anyone in the cancellation department when calling 10210. I have tried multiple times over the past week and I get put on hold, listen to over half an hour of music and adverts and then get disconnected every time. The Telkom direct store cannot process cancellations ...
I have reported a break in service with Telkom three days ago. Ref no:898CTK270114. Nothing is happening. I cannot call their report line from my cell because it costs a fortune! My ADSL is also very slow! ...
I have been having problems with my phone for some time now. On 16 January 2014 I visited the Vodacom Secunda branch. I was told by the technician that the phone needs to be sent away for repairs. Today 29 Janurary 2014 I phoned them again to follow up on the progress on my phone. Now I was ...
My wife did upgrade her Blackberry contract in Mid Nov 2013.On 25 Dec 2013 the phone did not want to charge. We took it to there cust care centre in Canal Walk. 2 weeks later we got a call from them stating it will cost R1700 to repair. AS I understand the charging socket came loose. This on a new ...
Please see me previous posts. This seems to be the only way of contacting Vodacom - I am still waiting for this issue to be resolved. If it is not resolved this week I will take it further. ...
I have two contracts in my name, one that i use and one that i got for my mom. in Dec 2013, i phoned MTN and asked whent this contract would expire and how i could go about cancellaing as my mom has left the country and i do not need this extra contract. they told me the contract expires in Jan and ...