What started off as a simple battery problem has become a two week long struggle with my Blackberry repairs. I originally went to the Vodacom Repair Center as my Blackberry would continually say "too low for radio use" even when fully charged. After being sent in for repairs, my phone was ...
My Telekom internet connection has been down for the past week and despite numerous attempts to get through to the support centre I still have no internet connection for the past week. The call centre number keeps ringing without being answered. Effectively I have been billed for a service for an ...
We had our password reset and I called the call centre last night can't remember who I spoke to. The password was updated and wifi working for 1 hour theReafter we could not connect. Called again this evening @17h30 and spoke to Siya who could not help me. Why are there consultants but they don't ...
Cell C has the most pathetic after sales service. I recently received a Blackberry Z10 and a few months down the line the phone refused to switch on. In the beginning of December 2013 I took the phone to the Cell C branch in Signet Terrace lenasia and on the 13th January collected a replacement ...
More than A MONTH without ANY service! I had the service for 5 daqys before it went down!! I've escalated this queries 100 times. I have received 34 SMS's saying my line is being repaired! In one hour!! I've tried to get a hold of someone but the call centre is less than helpful in trying to get ...
This is over 7 months that I've send my faulty Sony experia Z to mtn for repair and till today all I ever hear is that the matter has been escalated. My question to who on earth do they escalate to as 7 months later I'm still sitting without a cellphone. To make matters worse my number has benn ...