About a month ago I walked into Telkom Mobile Sandton to log a complaint about signal problems at my house. I spoke to a lady Mpumi or something. I was told I would get a call that day. Two weeks later I started escalating the query to your social media's and to a snr manager at Telkom Mobile. Only ...
I have requested a ADSL line to be installed and it was approved by Telkom, a sms was sent to me on the 15/01/2014 - Telkom will send a representative to install the new line. The technician (ANWAR) came to my home and left without any explanation. My Husband called him the next day to query the ...
After nearly 3 months of struggling to have 1 new contract (that turned out to be 2) to have cancelled and after following protocol as stipulated by Cell C, I have yet to receive return of illegally debited funds from my account. Cancellation was done on the 19th November 2013. Only 1 account's ...
Have 4 phones on my contract with Vodacom since about 2000... long client. Had an insurance claim. CELLSURE TAKES AN AVERAGE OF 40 MINS TO ANSWER THEIR PHONES. I pay insurance on my Vodacom account.. who is their clinet.. Vodacom or me. Bottom line, was told that I could get another phone to the ...
My account was deactivated by legal department by mistake in April 2012, my case was handled by Sisa Flatela (Case TT 1205020000327347) and his colleagues and was given a new sim card in May 2012. It was activated sometime in June 2012. When I try to upgrade this month my ID number still shows that ...
After months of complaining about the cell c coverage in not only my area but ANY area, a technician is finally sent to rectify the problem. Instead of fixing anything, I am told that I must purchase an antenna to improve my signal?!?!?!? This is the most absurd thing I have ever heard!!! I want ...