I am still waiting for a courier to come and collect my faulty phone, and give me a new one, how long at will still take, a year, while I am being charged for a phone I can't use. This is very much unfair and, how can I work on a phone that is always on a charger. Since they sais someone from ...
3 WEEKS AGO I REPORTED MY PHONE, I SPOKE TO MALCOLM AND HE SAID I NEED TO BRING THE BOX OF MY PHONE IN SO THAT THEY CAN GET A SERIAL NR. I TOOK THE BOX IN AND THEN HE SAID THEY WILL SEND ME A REFERENCE NR AND THEN I MUST GO TO THE POLICE STATION WITH THIS NR AND REPORT MY PHONE AS, WHEN I GET THE ...
Took out a 2 gig Vodacom sim (0826154588) packaged through autopage. I logged a query with them and was told that someone would be in touch in 2hrs. Tried 5 time since then with no managers available or avoiding the call and no one to assist. They did not give the right advice to ensure the ...
So MTN does it again! They have cut off my services for payment which is due on the 25/11/2013 according to my statement, today is only the 04th of November 2013. They claim that my account is in arrears hence the suspension I paid up my arrears so I don't see what they are carrying on about. 2ndly ...
I went to upgrade my contract, after numerous calls and sms from 8ta/ telkom that my contract was due for an upgrade. The process had to go through a credit check but I was assured that they would contact me once this was done and I could collect the Phone. No one got back to me and when I went ...
I applied for a contract tablet on the 23rd October and the call centre agent told me it would take 5-7 working days to have it delivered. It's been 9 days already with no correspondence regarding the delivery of my device. Very unprofessional service ...