On the 30 April 2013 entered into a cell phone contract with Virgin Mobile, that is when my nightmare began. I don't receive my airtime, sms and data bundles from these people every month but they keep on debiting my account (R600). Whenever I call them to query this, they keep on telling me one ...
I took out two sim cards with afrihost on the mobile data special they were running - this was on September 4th. TWO MONTHS AGO. Their network coverage maps said that my area was covered. I got the sim cards, spent weeks calling afrihost and emailing and eventualy they confirmed that it was a MTN ...
Telkom Marketing dept, had a campaign running in September, whereby they offered you free installation of a telephone, free wifi, free 3g dongle, free modem, 500MB, free calls at night from 7pm -7am. I took up the offer, and there after all communication took place by sms, Telkom requested a any ...
I am writing this complaint as a follow up on a previous issue. See below. I had lots of troubles to cancel my contract with Virgin Mobile. After complaining on Hello Peter I was assured that everything is sorted out. However, Virgin Mobile is still taking R100 from my banking account. This really ...
I UPGRADED MY ACCOUNT WITH VIRGIN AFTER SOME SERIOUS ISSUES THAT AROSE FROM THEM. I GOT MY BILL AND IT WASSTILL SHOWING THEOLD PACKADGE PRICE AND I CALLED TO ASK HOW COME THE BILL IS THAT WAY N I GOT TOLD THAT THE NEW BILL WILL ONLY BE BILLED END OF NOVEMBER. NOW SUPRISE SUPRISE MY SERVICE HASBEEN ...
02:55am Saturday 26 Oct 2013 my landline and internet connection went off, it is only later in the morning that I heard cables were in my area and I was not the only one affected. I figured Telkom would get an alert and then send technician's to come and sort it out. No one came out so Monday 28 ...