On 31 August i ended my cell c contract. I told them that i can't afford to upgrade at this stage, and would rather switch over to pre-paid, keeping my same number. A debit order did go through AGAIN end of October!!! Why??? When I phone the call centre, no-one can explain why! When i send an email ...
We have had shocking service from Telkom! Telkom has decided to replace the cables in our street, they did so without any notice whatsoever. We as a company had discovered this as we realized our ADSL line as well as our phone lines are completely off!! we had to use a mobile phone to try sort the ...
I am due for an upgrade on my cell phone package, I visited the Altech Autopage shop at the Checkers Centre in Vanderbijlpark on the 24the of October. One of their consultants offered me a package which suited me, but then he said that this specific package wasn't loaded onto their computer system ...
I handed my handset in to Mtn to be repaired, it has been over 3 months and still no handset. I received a mail stating that the repairs would be done I deposited the excess required on the 18 Sept and still nothing. I have tried numerous times to get through to the call centre, but after an hour ...
I took out a new contract in July and requested the contract be cancelled/taken out of my father's name and put into my own name. I provided ALL the correct documentation, to Shaam, the first time I went into store, only to have my father's account debited TWICE with my monthly fee in August and ...
IM STILL WAITING FOR A RESPONSE. CLEARLY YOU GIVE A ABOUT CUSTOMER SERVICES. I CALLED AND CALLED AND FINALY WAS TOLD THAT THIS WILL BE RECTIFIED ON THE 02 & 03 NOV, GUESS WHAT, ITS THE 4TH TODAY IF YOU DIDNT KNOW, AND STILL MY NUMBER IS DELETED. I HAVE TO SAY YOU REALLY MAKE IT VERY DIFFICULT ...