My wife gave notice of cancellation on your Website on 05 Aug. It was done in this way because your call centre did not answer the telephone. Emails were then sent to Thami Shezi without any reply. The debit order kept going off my bank account on 01 Sept, 01 Oct and now again on 01 Nov. This ...
In the month of May 2013, called in for total amount to pay it up and cancel contract to go onto pre-paid. i was given the amount whereby i have asked if that is the correct amount and full total and it was confirmed. Amount was paid as advised, called in to cancel and move onto pre-paid. I was ...
Good day. My name is Lynnette chetty. I have 2 contracts with 8ta that were supposed to have come to an endon the 21 of august and my last bill was supposed to be paid on the 30 of september. I went into the branch in Gateway shopping centre and placed a notice to cancel the contracts in june and ...
I don't need this? my account is R2283.46 extra this month, and all is BIS? As far as I know BIS stands for Black Berry Internet Service. I use a Samsung S4. I did not even install BBM as i don't use it now auto page bill me for it? I don't know what to do, they are now going to deduct an extra ...
I cannot explain how annoyed I am with this company! I started getting phone calls from them about a month ago - I took one call (the first one) told them I was not interested and to please not contact me again. I remembered their number being from the Durban area (dialing code 031) - thereafter I ...
My ADSL exchange is congested. From 8am (almost exactly, every day, I checked my pings) to 5/7pm I CANNOT use my internet properly. My pings, both local and international, shoot up to around 800ms, and any form of traffic is ridiculously slow. Telkom, you NEED to fix your exchange. I still have a ...