After attempting to cancel my contract via Virgin Mobile's website 19 April 2013 and receiving no response at all, I then tried Menlyn shopping centre where I was advised that they do not deal with cancellations. I eventually managed to get hold of the cancellation dept telephonically during July ...
On 03rd October I cancelled my Iburst contract after 7, 5 years with them. I received a ref no. for the call and was informed that one calendar month's cancellation applied, but not explained that in their own language one calendar month means from the 01st of the next month i.e. I am now paying ...
I must warn fellow SA's travelling abroad about Vodacom's outrageous data roaming system and billing where I was charged R6000 for Oct 2013! I went overseas and turned off the data on the phone. So data was "OFF"... meaning no data can be used right? Wrong. No one at Vodacom cared to ...
Virgin mobile requires you to call 30 days before your contract ends in order to cancel your contract, witch would be fine, but. I called 4 times to do it. Each one of there so called "champs" have no idea whats going on. They debit more money out of my account after they have assured me ...
Previously I had a contract with MTN that was on a top up option, upon renewing (few months after) I called to check my top up option and was surprisingly told I have taken an open line and cannot put a limit to my calls and the charges. I also have a 2GG contract for R149 a month, and when I was ...
AT THE END OF JULY 2013 I NOTICED MY ACCOUNT INCREASING AND CONTACTED AUTOPAGE TO QUERY THE ACCOUNT, I WAS TOLD THAT AT THE TIME THEY WOULD LOOK INTO IT AND CONTACT ME BACK, THAT DID NOT HAPPEN AUGUST 2013 I CONTACTED THEM AGAIN WHEN I NOTICED MY ACCOUNT INCREASING AGAIN IN THE HOPE THAT IT COULD ...