I have had a intermittent connection problem on my ADSL line for the past year. Extremely slow speeds on a 4mb line and very often just completely disconnects. I have logged fault after fault only to be sent an sms that "service has been restored" and that if the fault persists I should ...
I have to follow up on the progress of my contract. I asked them to port my number, however they were taking longer than usual, so I requested them to please stop it and activate the sim card I received from MTN. When I got home later the day, they blocked the sim card. When I phoned in they stated ...
Cell phone upgrades should be an exiting time, new phone and new bundles, not for me! after months of struggling with old broken outdated phones we "me and my wife" finally got the opportunity to upgrade our phones, we opted to go all out and were very interested in the straight up 100 ...
Logged a call on 28/10/2013 ref 1310280000210817. Thabo Mokoena confirmed that my call has been escalated and cell c would come back to me within 24-48 hours. Its a week later and I call cell c. I spoke to the 1st call centre agent, didn't get her name. She transferred me to Fitzgerald Mnguni (cust ...
I booked my phone in for repairs on the 16th of September. To date, lots of empty promises and no phone. Its been 7 weeks! I want this contract cancelled as of 16 September. Raeez hastold me the phone would be ready for collection from last Thursday! If this contract is not cancelled by tomorrow, ...
I bought a contract from 8ta Port Shepstone which i was to use at home 3km away. After 1st month i was charged 4 times the amount, yet the data usage was not even a fraction of the allocated monthly allowance. The following month the same thing occurred. I went to the shop to inquire about this and ...