Some time ago I took out a contract and later gave it over to my mother in-law. We had no issues, One day I receive a call from vodacom stating the account is in arrears by 3 months, I contacted my mother in law and quickly put her into communication with Vodacom. She made arrangements to pay off ...
I purchased a Once off Blackberry Service on the 24th of October 2013 and it did not activate my BIS. I phoned the call centre only to find out that my phone number was upgraded to a contract without my knowledge or instruction. How someone else did it on my ID number only Vodacom should answer but ...
My Telkom prepaid line hasn't been working since 2011, last year some lady was doing door to door Telkom "phone checks" she said, she pressed & pressed, and the line couldn't work according to my knowledge, and said she will log a call, and have Telkom technicians come & assist, ...
I upgraded on Monday. My S4 Mini was freezing, error messages were being shown and I couldn't access the play store. I took the phone back on the Tuesday and two employees at Vodacom Cresta experienced the same problems with my phone. It has now been in the repair centre for a week. I was told the ...
I have been on the phone now for almost minutes waiting for a consultant to take my call. I need to cancel one of the cell phone numbers on my account, but obviously MTN makes it as difficult as possible. ...
I have an MTN 10 Gb uncapped 3G package. On previous occasions when I have reached my cap I have been throttled - all good and fair. I have on certain occasions purchased a top up at which point I have been unthrolled for the duration of the top up bundle and then throttled again until the month is ...