On Saturday the 19th of October 2013 I purchased a contract at MTN on a Sony Xperia Z1 but only started using the phone on Sunday. When I removed the plastic cover over the battery I saw a crack in the phone that I did not even drop or put on a hard surface. I took it back the following Monday ...
MTN collected R7200 from my account after I paid R7000 on 17 September. I've been battling ever since to get my money back. I spoke to all the ladies mentioned above - including a very rude supervisor - Prudence - and every time they ask for the proof of payment, which I sent through 3 times ...
Me and my mother have phoned customer support 3 times now and I have spoken to Refiile, Crystal and Kersha. other then one of them laugh at my mother I have gotten very little help. what happened was I bought data and I got a message saying an error has occurred so I tried again and got the same ...
I visited the store on Thursday last week regarding transferring my wireless line from jhb to durban, Pauline I think it was advised that she could not help and I should call 10210, I called this num and was advised I need to go to the store as I need a new sim card to be issued to me. My wife ...
I logged a complaint on sunday first off, to inform them that they took data from me when I used my internet at work, subsequently, had to put the phone in flight mode so it didn't chow more data. upon informing them, the tell you different stories and no one actually knows what they actually doing ...
I wonder if it would be okay if a member of afrihost sat without their email for an entire afternoon and could not send business mails or get hold of anyone and not have any idea why. I doubt that would be allowed yet afrihost feel the need to suspend my account at the drop of a hat with no contact ...