The Vodacom Customer Careline team that was working on the 11th Nov is unprofessional and has poor work ethic. I had to hold for an hour without being attended, and when I eventually got through, was treated in a untimely and unruly manner. The consultant was enjoying a joyous time with his ...
Someone from cell c getit247 phoned me trying to sell me some discount vouchers. He coulnt email me info on this product, he was so hasty and rude! The only thing he repeated a lot was 'can we add R39 a month from your account. I told him I would like more information, he said ii will receive it, ' ...
At the beginning of october we upgraded from 1MB premium to 2MB standard, we then got throttled, and I understand why, because the support guy who called explained and we then downgraded back to the 1MB premium, but ever since the speed hasn't been the same and I've noticed that we're being ...
I took my phone in for repairs at the Vodacom Alberton Repair Centre. They then sent the phone to the Vodacom Advanced Repair Centre and yesterday I received a call saying it that the phone was damaged due to negligence. I sent the phone in as my mom was complaining that her phone was not charging. ...
I have Neotel for 4 months on a pay as you go and just cant get it to work, since I have it I c ant access internet every time I need to pack all up and go to their store and every time they tell me I have no data, I keep on buying data but nothing work. Yesterday it took me 25 minutes on my cell ...
I recently upgrade my MTN contract. As part of the upgrade I changed the credit card account information from which the contract charges would be paid. Despite having completed this information a number of times and having provided this information a number of times telephonically MTN continues to ...