Previous complaint has reference. Good day Bradley, My problem is still not resolved? Your Data Support Team (Robert) did call me on 24 Oct he promised that he will investigate and get back to me within 24 hrs. (...and I am still waiting???). I did rate him 0 for his service on your SMS Service ...
Vodacom website MyAccount permits one to set a "Call Limit". In english "Calls" is the word used for those comunications on a Phone that are made vocally/verbally. Comunications per SMS BBM and all other services would not constitute "Calls". Therefor if a "Call ...
I phoned 808 to cancel my contract with MTN and convert the number to prepaid. The call centre agent told me that I could use my phone as per normal up until the point where I got an sms that I now had a prepaid sim, upon which time I would need to buy airtime. The moment I ended this call I ...
A word of advice to people wanting to take out a contract: Dont go through Autopage, rather go directly through your network provider to avoid unnecessary issues like this: I had ported my number onto a contract from Autopage to Cell C from Vodacom. Before my contract ended (28 Oct 2013) I told a ...
I brought two phones on MTN online shop two week ago. My Ref No is 333998755534. I have not received my phone yet. Last Friday, MTN told me there is no stock, and will refund me on this Monday. But No money transferred into my account until now. I would like to know what is going on here? What time ...
As a customer of vodacom for the past 2 years it came to be a huge surprise that when I walked into the vodashop to do an upgrade that I was entitled to it showed on the system that " I have already done an upgarde" this to my knowledge could not have been me the rightful owner of the ...