I have called MTN to give them notice to cancell my contract as my 24 months is up and i dont want to upgrade my acocunt. i have been holding on the line for 30 minutes and counting an still no answer. it is absolutly pathetic to have this kind of waiting time for any call center. Never again will ...
I received my e-statement the 23rd of October 2013.I was overcharged and phoned the customer care number. I spoke to an agent to report the problem and was told my reference number is 304918 as it is refered to the accounts department. Following day I phone again to find out no such reference ...
About 3 months ago I moved to Cell C and it seems that was one decision I will regret for the next 24 months. I got a Samsung S4 and now barely 3 months later I had to take it in for repairs on 29 October. My suspicion was it was the battery. My frustration is I still dont have my phone, I went to ...
I've had a Blackberry contract with Cell C. In the beginning of this year I took out an iPhone contract. The person at Cell C suggested that I take out a data bundle of 300 Mb until my new contract starts (you can upgrade your phone earlier, but because I didn't have BIS anymore, I wanted a cheaper ...
One of your Call Centre Agent answered the phone, I asked them to assist with my ID number, she could not help me. Can someone assist. ...
I made a telephonic app with a lady called Nhlanhla Nkabinde, everything went well until i got my phone on Fri. I called customer service to check when will my phone be active, i spoke to Malefetsane Magooa he told me that my no. was placed on a future activation which is on the 12/11/13. i told ...