Hi, I submitted a migration request from Business top up 315S to Red Advantage. The request was completed on the 16/10/2013 as per your website and call centre. The new contract had to be active as of 01/11/2013. This was not done. I phone in to your call centre on 04/11/2013 and after speaking to ...
I have been an MTN customer for over 4 years now, i currently have 4 contracts with MTN, 4th being the newest contract received last week. I was happy with MTN service till today where i have been on the call with the call centre on 1555 for 3 days because my internet is not working on my phone, ...
I received a blackberry z10 as a upgrade cellphone on 6 november 2013. On 12 november 2013 the camera stopped working. I contacted the call centre and informed them of the problem. I was requested to turn the phone off, remove the battery and turn it back on. I informed the person that i had done ...
Thank you Veronica for solving my matter by cancelling BIS. My installment will drop to our agreement now. I am happy to the last degree & I will continue support MTN for life. ...
I cancelled my Cell C contract in July 2013 and they are still drawing money off my account. I have attempted 3 times to cancel the account directly and have done this 2 times with the store but they still refuse to cancel my account. They make promise to get back to you and sort out the account ...
Last month I was due for an upgrade with cell c. I called to inquire about the sim swap I was never advised that my fair usage will not be carried over from my bb to samsung. If I was notified accordingly I would have made an informed decision not to take my upgrade sooner and continue to use my b ...