My problem started in october when I phoned the Altech Autopage service desk to update my account with my new banking details. The consultant response was they couldn't find my details on their system, they don't have any record of me, my response was that my account are being debited every month ...
Our diginet line has been down for one week and the SLA say 48 hours. we have lost 600k in income and we are a call center. We have been forced to make a business decision to closed at the end of November as the income will not sustain December. The amazing part is that one of the campaigns in our ...
In September I applied for a contract with Vodacom the wrong phone was issued to me so I was told I will receive a new one, they have collected the old phone. I need to change from R50 contract to R99 contract due to only the R99 contract being compatible with whatsapp. Still waiting for the new ...
I cancelled my contract with vodacom a few months ago, I specifically instructed them to change it to a prepaid so that when my second contract expires (On another network) I can start a new contract with them. So now a few months after cancelling it my other contract expired. To utter JOY I find, ...
Hi, Last year Tellesales of MTN approached me to entered into a data deal with an laptop with MTN no conditions were explained. Six months down the line the laptop crashed and I tried to take it to the nearest MTN store which was Tygervalley CTN centre hey informed us to take it to incredible ...
I upgraded to a R299 deal (Samsung S3 on My MTN anytime package in August13). To my understanding and what I was told, at the MTN store when signing the deal, that the charges are R299 for this contract for 24month, excluding the calls charges incurred after exhausting my free minutes. Now I have ...