I would like to commend the billing department of Vodacom! I have been a client of Vodacom for 1 year and recently took out a second contract. Since day 1 my billing has been FLAWLESS! Amounts are what they must be, the billing dates are always perfectly on time and you always know what to expect ...
My mother recently had all of her airtime removed that she had bought, she had not made any phone calls, and had only written a few sms's. I called Cell C, and they said they could not do anything about the airtime, it had been taken by a company called [URL Removed] - they call themselves a Mobile ...
I would like to thank Jermaine from Mtn Centurion mall for all his help after a terrible experience at MTN Parkview. he handled my query quickly and efficiently that what parkview mtn could not do in 2 weeks he did in a few minutes. He restored my trust in MTN customer service. Big thanks. ...
Called Nashua Mobile call centre. Got through to Stephanie Ehlers, told her what I needed. She listened responded and gave me a solution, sent me forms for migration, I sent it back and she replied with efficiency. Good service with even greater after service from her. ...
I upgraded on 13 Sept and selected NOT to take insurance. Since then I've made a number of calls and send various emails, with no luck. My debit order is still going off with the insurance included. It seems that MTN is slow to cancel insurance or to give refunds - compared to how quickly and ...
I am a long standing Customer of MTN (1994 to date). Today, I received my monthly bill from MTN and noticed that there is a "Content Charge" amount of R 116.66. I contacted the MTN Customer Care Enquiries and was told that the charge was initiated by Mira Networks. As far as I am ...