I was recommended 8ta when home internet down. Bought SIM card and loaded 2 1 gig promo data bundle.. Used up within 1 day??? Thought my error so purchased additional promo bundle. For almost a week now, cannot connect to internet using laptop and Blackberry... Numerous calls to call centre confirm ...
On Thursday the 7th of November around 2 pm i called Telkom to report that my Telkom Line has been hit by lightning and that its down-REF nr 682CRK071113. I called on Monday as i had no feedback yet and was told by the Call centre that a note will be made to the Technician that it is urgent as i ...
Applied for a data contract over the telephone. Were sent a sms that application was approved & given a reference number. Had no feedback on final confirmation. Phoned to follow up on status of application & were told that the application was declined but gave no reason & said the first ...
So much for escalation! A week and a half after MTN responded on Hello Peter - the matter still remains unresolved and my account shows me to be over R7000 in arrears. Other than the response on Hello Peter no communication from MTN has been received. Weekly calls lead to a dead end in the call ...
I bought a Samsung S4 on contract in September 2013. The contract is a Top-Up 315 which amounts to R530.00 per month. We waited 3 days for the airtime to be loaded but instead there was only a 3GIG data bundle on the phone. I went to the manager in Fochville and she gave me a number to phone in ...
I have been struggling to sort out my account billing for 6 months! We had two call outs in Aug 2013 of which both was pretty useless as they could not sort out the issue, and eventually we just got a new modem. However I paid both call outs in full as soon as I got the bill. Now the system keeps ...